Promoting your startup business or SME across the UK need not be as scary as it sounds. For as little as £5 a month you could instantly overhaul your business image and attract thousands more customers to your business.
It’s been proven time and time again, that using an 0800 or 03 number as your main business number can increase sales enquiries by up to 175 per cent. So, at as little as £5 a month, what would you give up to bring more customers to your business? Continue reading The £5 challenge – Make One Change A Month and Overhaul Your Business!
Figures released today show that over a third of UK (36%) shoppers choose to do the majority of their shopping online, with the average spend per month rising from just £56 to £113 in the past decade.
It was also discovered that one in every ten people admit to buying something online every day, with a quarter of those planning to spend even more online throughout 2013 than they have before. Continue reading 36% of UK population do all of their shopping online
(Photo courtesy of acaben on Flickr)
Thousands of budding entrepreneurs throughout the UK aspire to be successful.
There’s a fine line between success and failure, though, and prospering in the world of business is difficult.
An elite band of visionaries, however, lead by example and make it to become hugely successful, like Steve Jobs, for example.
Here’s a selection of quotes from influential figures such as Jobs that may prove inspirational… Continue reading Business advice from the experts…
(Photo courtesy of Alan Cleaver on Flickr)
A new customer satisfaction survey has praised as well as named and shamed companies in the UK for the level of customer service they give – and it gives plenty of food for thought for business owners.
Which? consumer group asked over 11,000 members of the public for their feedback on 100 shops and then ranked them accordingly.
Richer Sounds, Lush, Lakeland, Disney Store and John Lewis all came out in the top five and impressed with excellent customer service and by employing knowledgeable, experienced staff. Continue reading Lessons to be learnt from new customer service survey
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Communication – both internally and externally – plays a vital part in how a company operates on a daily basis.
Customers are the very lifeblood and many businesses deal exclusively with current and potential new customers via the telephone, meaning it’s crucial to make the right impression and communicate properly with them.
Talking on the phone, though, is a skill that some people find tricky to master on a business level, so here are a few things to remember the next time your phone rings at work: Continue reading Improve your telephone manner
(Photo courtesy of Ben Sutherland on Flickr)
The London 2012 Olympics are fast approaching – there are less than 80 days to go! – and many businesses in Britain will feel a knock-on effect from the sporting extravaganza.
For some companies it could be a positive impact as revenue is boosted by the increase of tourists heading to the capital for the Olympics, which run between July 27 and August 12, and Paralympics, set to take place from August 29 to September 9.
Other firms, though, could suffer negative disruption, especially if they don’t plan accordingly.
Fortunately, it’s never too late to start planning for the threat of disruption and here are a few suggestions on getting ready for the Olympics. Continue reading Is your company ready for the Olympics?
(Photo courtesy of GOIABA on Flickr)
No matter what size your company is or what sector it operates in, there are many reasons to implementation a social media strategy.
The uses of different platforms of course differ in terms of the type of company you run and in most cases; a finely tuned crossover of two or more platforms used in different ways is usually the best recipe for success.
Before considering what social media options are right for you, you have to think first of your customer.
Remember, social media is there to bridge the gap between a company and the customer. The general public give much more trust to their piers than they do a faceless corporation, social media is your ticket to eradicate brand/customer estrangement.
Continue reading The importance of social media to businesses
(Photo courtesy of Duru… on Flickr)
If you’re running a business, you’ll want to make it as easy as possible for potential customers to get in touch – whether it’s by email, post or perhaps most importantly of all, by phone.
It might seem strange, but a memorable phone number can help make it easier for customers to contact you and getting an 0800 number might be the way to do it.
Continue reading Why getting an 0800 number makes good business sense