After discovering that their average customer spends just over £92 during their contract length on calling 0800, 084 and 087 numbers, the mobile giant has done away with its 0800 call charges. Continue reading Mobile giant Three makes 0800 calls free
A survey has revealed that 64 per cent of respondents would get rid of their fixed phone line if it wasn’t required for home broadband.
Of the 998 internet users surveyed by ISPreview.co.uk between 15th July and 12th August, it was found that over two thirds of consumers would be more than willing to do away with their fixed telephone line, with another 15 per cent saying that they would consider it. Continue reading Majority of UK consumers want to get rid of their fixed phone line
Today, there are so many ways in which customers can get in touch with businesses. As well as popping into their shop, they can also e-mail you, send you a message via a social networking site like Facebook or, if they’re unsure of how to go through, will use more traditional means such as calling you.
While e-mail and text enquiries are all useful and convenient, most people prefer to get in touch with a company by phone, and here are some of the reasons why this is the case: Continue reading Why phone calls are still the best way for customers to contact your business