Ten tips to host productive conference calls

Conference Call Tips

(Photo courtesy of Andres Rueda on Flickr)

Conference calls are an important part of everyday business life.  

They are how certain companies communicate internally with staff and externally with suppliers and existing customers as well as potential new ones.

If done properly, conference calls can be extremely beneficial. However, there any many pitfalls to overcome to ensure they run smoothly and to plan.

Here are 10 tips to make sure your business stages productive conference calls. Continue reading Ten tips to host productive conference calls

Improve your telephone manner

Improve your telephone manner

(Photo courtesy of zigazou76 on Flickr)

Communication – both internally and externally – plays a vital part in how a company operates on a daily basis.

Customers are the very lifeblood and many businesses deal exclusively with current and potential new customers via the telephone, meaning it’s crucial to make the right impression and communicate properly with them.

Talking on the phone, though, is a skill that some people find tricky to master on a business level, so here are a few things to remember the next time your phone rings at work: Continue reading Improve your telephone manner